Skip to Content

Privacy Policy

Truckd USA™


Last Updated: November 27, 2024


Table of Contents:

1. Introduction and Overview

2. Information Collection

3. Use of Information

4. Information Sharing and Disclosure

5. Data Storage and Security

6. Your Rights and Choices

7. Children's Privacy

8. International Data Transfers

9. Cookie Policy

10. Changes to This Policy

11. Contact Information


1. Introduction and Overview


Custom Food Truck USA ("we," "our," or "us"), operating through www.truckdusa.com, is committed to protecting your privacy while providing comprehensive food truck industry resources and connection services. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information that we collect when you use our website, services, and platform (collectively, the "Services").


Our company, headquartered in Sheridan, Wyoming, operates as a specialized platform connecting food truck entrepreneurs, established owners, manufacturers, vendors, and industry stakeholders. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.


2. Information Collection


2.1 Information You Provide to Us


We collect information that you voluntarily provide when using our Services, including:


Personal Information:

- Full name and business name

- Email address and telephone number

- Postal address and billing address

- Social Security number or Tax ID (for business verification purposes)

- Banking information and payment details

- Business license information

- Food truck specifications and preferences

- Investment capacity and business plans


Business-Related Information:

- Current business ownership status

- Industry experience and qualifications

- Business goals and objectives

- Equipment specifications and requirements

- Geographical preferences and target markets

- Financial capabilities and funding sources

- Vendor preferences and requirements


2.2 Information Automatically Collected


When you use our Services, we automatically collect:


Technical Information:

- IP address and device identifiers

- Browser type and version

- Operating system and platform

- Mobile device information

- Geographic location data

- Internet Service Provider (ISP) information


Usage Information:

- Pages viewed and browsing patterns

- Time spent on pages

- Click-through patterns

- Feature utilization metrics

- Search queries and preferences

- Download and upload activities

- Form completion patterns


3. Use of Information


3.1 Primary Uses


We use your information for the following primary purposes:


Business Operations:

- Facilitating connections between users and industry partners

- Processing and fulfilling information requests

- Managing user accounts and preferences

- Providing customer support and assistance

- Conducting business transactions

- Verifying user identities and credentials


Platform Enhancement:

- Improving user experience and interface

- Developing new features and services

- Analyzing usage patterns and trends

- Conducting market research and analysis

- Optimizing platform performance

- Maintaining platform security


3.2 Secondary Uses


Additional uses of your information include:


Marketing and Communications:

- Sending newsletters and updates

- Providing industry insights and resources

- Marketing relevant products and services

- Conducting surveys and collecting feedback

- Notifying users of platform changes

- Delivering promotional content


Analytics and Research:

- Generating industry reports and insights

- Analyzing market trends and patterns

- Developing business intelligence

- Creating aggregated statistical data

- Measuring platform effectiveness

- Conducting user behavior analysis


4. Information Sharing and Disclosure


4.1 Business Partners and Service Providers


We share information with:


Manufacturing Partners:

- Food truck manufacturers

- Equipment suppliers

- Custom builders

- Vehicle modification specialists

- Kitchen equipment providers


Industry Partners:

- Used truck dealers

- Equipment vendors

- Financial service providers

- Insurance providers

- Business service providers


Service Providers:

- Payment processors

- Cloud storage providers

- Analytics services

- Marketing platforms

- Customer support services

- Security service providers


4.2 Corporate Affiliates


We share information within our corporate structure:

- Parent company and subsidiaries

- Affiliated companies

- Joint venture partners

- Corporate investors

- Business successors


4.3 Legal Requirements


We may disclose information:

- In response to legal requests

- To comply with legal obligations

- To protect our rights and property

- To prevent fraud and abuse

- To ensure platform safety

- To fulfill contractual obligations


5. Data Storage and Security


5.1 Data Storage


We maintain information:

- On secured servers in the United States

- With encrypted backup systems

- Using industry-standard security protocols

- In compliance with applicable regulations

- Within secure data centers

- Under monitored access controls


5.2 Security Measures


We implement:

- SSL/TLS encryption

- Firewalls and intrusion detection

- Access control systems

- Regular security audits

- Employee security training

- Incident response procedures


6. Your Rights and Choices


6.1 Access Rights


You have the right to:

- Access your personal information

- Request data corrections

- Obtain data copies

- Request data deletion

- Restrict data processing

- Object to data usage


6.2 Communication Preferences


You can control:

- Marketing communications

- Newsletter subscriptions

- Partner communications

- Platform notifications

- Account alerts

- Survey participation


7. Children's Privacy


We do not knowingly collect information from children under 13 years of age. Users must be at least 18 years old to use our Services.


8. International Data Transfers


While we primarily operate in the United States, data may be transferred internationally. We ensure appropriate safeguards for such transfers.


9. Cookie Policy


9.1 Cookie Usage


We use cookies for:

- Session management

- User authentication

- Preference storage

- Analytics tracking

- Marketing optimization

- Security purposes


9.2 Cookie Controls


Users can:

- Modify browser settings

- Delete cookies

- Opt-out of tracking

- Control preferences

- Manage third-party cookies


10. Changes to This Policy


We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We will notify users of material changes via email or platform notification.


11. Contact Information


Truckd USA™

Sheridan, WY 

United States


Email: [email protected]

Website: www.truckdusa.com


Business Hours: Monday-Friday, 9:00 AM - 5:00 PM Mountain Time


For privacy-related inquiries, please contact our Data Protection Officer at [email protected]


This Privacy Policy was last updated on November 27, 2024. It supersedes all previous versions.